This Privacy Policy explains how Intandem Scholars Pvt. Ltd. (“we”, “us”, “our”, or “the firm”) collects, uses, shares, and protects your personal information when you visit our website, submit an enquiry, or otherwise interact with us. We are a government-licensed overseas education consultancy (License No. 213/082/083) based in Battisputali Marg, Old Baneshwor, Kathmandu, Nepal.
By using our website or sharing your information with us, you agree to the practices described in this policy.
1. Information we collect
Information you give us
When you complete a form, message us on WhatsApp, call, or email, we may collect:
- Your name;
- Phone / WhatsApp number;
- Email address;
- Your study preferences (preferred destination, level of study, intended intake);
- Any academic background or message details you choose to share with us;
- Documents you voluntarily provide for assessment (e.g. academic transcripts), where applicable.
Information collected automatically
When you browse our website, we and our service providers may automatically collect technical and usage data such as your IP address, browser type, device information, pages viewed, and how you arrived at our site. This is collected through cookies and similar technologies (see Section 4).
2. How we use your information
- To respond to your enquiry and provide free counselling and education-consultancy services;
- To assess your profile and recommend suitable destinations, institutions, and courses;
- To communicate with you by phone, WhatsApp, email, or SMS about your enquiry;
- To process applications to institutions on your behalf, where you ask us to;
- To improve our website, services, and the relevance of our advertising;
- To send you updates or offers where you have agreed to receive them;
- To comply with legal and regulatory obligations.
3. Lead and contact forms
Our website forms are processed through our hosting and form provider (Netlify). Information you submit through these forms is delivered to us so that our team can contact you. Please share only information you are comfortable providing.
4. Cookies, analytics and advertising technologies
We use cookies and similar technologies to operate the site, understand how it is used, and measure the performance of our advertising. These include:
- Google Analytics (GA4) — helps us understand website traffic and usage so we can improve the site. See Google’s Privacy Policy.
- Google Ads conversion tracking — measures the effectiveness of our Google advertising campaigns.
- Meta Pixel — provided by Meta Platforms (Facebook / Instagram), this helps us measure and optimise our advertising and may be used to show you relevant ads. See Meta’s Privacy Policy and Meta ad preferences.
You can control or disable cookies through your browser settings. You can also opt out of personalised Google advertising via Google Ad Settings. Disabling cookies may affect how parts of the website function.
5. How we share your information
We do not sell your personal information. We may share it only:
- With trusted service providers who help us operate (e.g. website hosting, form delivery, analytics, advertising platforms);
- With universities, colleges, or partner institutions and their representatives, where you ask us to support or submit an application on your behalf;
- Where required by law, regulation, or a lawful request by a public authority.
Some of these providers (such as Google, Meta, and Netlify) may process data on servers located outside Nepal. Where this happens, your information is handled subject to those providers’ own privacy and security commitments.
6. Data retention
We keep your personal information only for as long as needed to provide our services, maintain our records, and meet legal or regulatory requirements. When it is no longer needed, we take reasonable steps to delete or anonymise it.
7. Your choices and rights
You may ask us to access, correct, update, or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the details below. We will respond to reasonable requests in line with applicable law.
8. Data security
We take reasonable organisational and technical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
Our services are intended for prospective students and their families. Where an enquiry concerns an applicant who is a minor, we expect a parent or legal guardian to provide and consent to the sharing of that information.
10. Third-party links
Our website may link to external sites (for example, universities or partner platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was most recently revised. We encourage you to review it periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: intandemscholars@gmail.com
- WhatsApp / Phone: +977 9801025694
- Address: Battisputali Marg, Old Baneshwor, Kathmandu, Bagmati Province, Nepal
This document is provided as a general template for Intandem Scholars Pvt. Ltd. and is not legal advice. We recommend having it reviewed by a qualified legal professional and adjusted to your exact data-handling practices before relying on it.